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Privacy Policy

Diversionary Theatre knows that you care how personal information you provide to us is used and shared. Diversionary Theatre adopted this Privacy Policy to inform users of how Diversionary Theatre’s websites collect, store, and use personal information submitted via the sites owned and operated by Diversionary Theatre. By interacting with the Diversionary Theatre websites, you agree to and accept the practices described in this privacy notice. 


A. INFORMATION YOU GIVE US. Certain applications on Diversionary Theatre’s websites may require users to register or to provide personal information in order to make a purchase, or to be included on our electronic mailing lists. To better understand the needs of our website users, we may also request information on users from time to time on a voluntary basis. Such information gathered and provided to any third party does not contain any information that identifies the user, but contains generalized, aggregate data or so called “demographic information.” Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications. If we do share demographic information with third parties, we will only provide aggregate data.

B. AUTOMATIC INFORMATION. Certain applications in the Diversionary Theatre’s websites invoke a standard feature found in web browser software called “cookies.” “Cookies” are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser, track the progress of e-commerce transactions, and to allow you to move from one page to the next without having to re-enter personal order information. We do not use or share information transferred through cookies with third parties for marketing or other purposes besides selling tickets. In addition to information we gather by the use of cookies, we also automatically receive and store certain other types of information whenever you interact with us. For example, our servers track the type of web browser you are using, and the page to which you link from Diversionary Theatre’s websites. We collect this information to better understand what products and services are of interest to visitors to Diversionary Theatre’s websites.


A. ELECTRONIC MAIL. If you have opted-into receiving electronic mail communication from the Diversionary Theatre, we may use your personal information to email you regarding special offers from the Diversionary Theatre, updated information about the Diversionary Theatre or the Diversionary Theatre websites, or ways in which we can improve your experience at that site. All such emails sent to you by the Diversionary Theatre will allow you to opt-out of future electronic communications from the Diversionary Theatre. To opt out of correspondence from Diversionary Theatre, please email Electronic emails are not shared with third party vendors.

B. OTHER CONTACTS. If you provide your email address or have opted-into receiving electronic mail communications, the Diversionary Theatre may also use your personal information to contact you by mail, by email, or by telephone regarding special offers from the Diversionary Theatre, updated information about the Diversionary Theatre or the Diversionary Theatre websites, and new services offered by the Diversionary Theatre. If you wish to be removed from this contact list, you may do so by contacting the Diversionary Theatre directly. (See the ‘Contact Us’ section below).


In the Diversionary Theatre may present a special contest or promotion on its websites that is sponsored by another company, to qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.


We release account and other personal information when required and in compliance with any law, or protect the rights, property, or safety of the Diversionary Theatre, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. In order to purchase tickets or merchandise, exchange tickets or access subscriber services, join our Email Clubs, and participate in contests and/or surveys, you must complete a registration form. Our site’s registration form requires you to provide and verify basic contact information (such as your name and email address).

This information is used to contact you about services in which you have expressed interest. It is optional for you to provide additional demographic information (such as income level and gender), but it is encouraged so we may provide a more personalized and meaningful experience on our site.


The sites have security measures in place to protect the loss, misuse and alteration of the information under our control. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the internet.


The Diversionary Theatre is committed to protecting your privacy; however, this privacy notice applies only to the information collected via the Diversionary Theatre websites.


You can help the Diversionary Theatre maintain the accuracy of your personal information by notifying us when you change your address, phone number, or email address. Contact us via the information on the websites’ Contact Us pages if you wish to update your information or if you no longer wish to receive communications from the Diversionary Theatre. You can also write to us at: Attn: Box Office, Diversionary Theatre, 4545 Park Blvd., San Diego, CA 92116.

Please address comments or questions regarding the Diversionary Theatre’s privacy practices to us at the address listed above.


If you choose to interact with the Diversionary Theatre websites, your visit and any dispute over privacy is subject to this privacy notice. This notice may change, and use of information that we gather now is subject to the privacy notice in effect at the time of use. You should check the Diversionary Theatre websites periodically to see recent changes.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection, we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our websites notifying users of the change. In some cases when we post a notice, users who have opted to receive communications from us may receive a notice alerting users to such changes.

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